diff --git a/README.md b/README.md
index b893105aa..3d413713a 100644
--- a/README.md
+++ b/README.md
@@ -160,6 +160,21 @@ Here are the ways to contribute to Permify:
- **Improve documentation:** Alongside our codebase, documentation one of the most significant part in our open-source journey. We're trying to give the best DX possible to explain ourselves and Permify. And you can help on that with importing resources or adding new ones.
- **Contribute to playground:** Permify playground allows you to visualize and test your authorization logic. You can contribute to our playground by improving its user interface, fixing glitches, or adding new features.
+## Report an Issue
+
+
+```mermaid
+flowchart TD
+ Start{What do you need help with?}
+
+ Start -->|Question?| Forum[Ask in the forum]
+ Start -->|Security vulnerability?| SecurityNode[Contact security at
fusionauth.io/security]
+ Start -->|Problem?| LicenseCheck{Have a paid license?}
+
+ LicenseCheck -->|Yes| Support[Contact support at
account.fusionauth.io/support]
+ LicenseCheck -->|No| ReportNode[Report here at
permify/issues]
+```
+
### Bounties
[](https://console.algora.io/org/permify/bounties?status=open)
diff --git a/SECURITY.md b/SECURITY.md
index 3bb97b972..5c505ca66 100644
--- a/SECURITY.md
+++ b/SECURITY.md
@@ -1,3 +1,3 @@
# Security Policy
-If you discover any security related issues, please email support@permify.co instead of using the issue tracker.
+Please report any security-related issues using the form found at [fusionauth.io/security](https://fusionauth.io/security).
diff --git a/docs/permify-overview/intro.mdx b/docs/permify-overview/intro.mdx
index 5bb028862..a104f89e5 100644
--- a/docs/permify-overview/intro.mdx
+++ b/docs/permify-overview/intro.mdx
@@ -76,7 +76,9 @@ We would love to hear from you!
You can get immediate help on our [Discord Community](https://discord.gg/permify). This can be any kind of question-related to Permify, authorization, or authentication and identity management. We'd love to discuss anything related to access control space.
-For feature requests, bugs, or any improvements you can always open an [issue](https://github.com/permify/permify/issues).
+Licensed users can contact support at [account.fusionauth.io/support](https://account.fusionauth.io/account/support/).
+
+Community users can submit requests or bugs via [Permify's GitHub Issues](https://github.com/permify/permify/issues).
**Want to Contribute? Here are the ways to contribute to Permify:**