From cbe1dd1cd3eacca7db0698795a2eb50673e1a281 Mon Sep 17 00:00:00 2001 From: nathan contino Date: Tue, 3 Nov 2026 08:43:17 -0500 Subject: [PATCH 1/6] Add issue reporting flow to readme --- README.md | 15 +++++++++++++++ 1 file changed, 15 insertions(+) diff --git a/README.md b/README.md index b893105aa..0a4cf4922 100644 --- a/README.md +++ b/README.md @@ -160,6 +160,21 @@ Here are the ways to contribute to Permify: - **Improve documentation:** Alongside our codebase, documentation one of the most significant part in our open-source journey. We're trying to give the best DX possible to explain ourselves and Permify. And you can help on that with importing resources or adding new ones. - **Contribute to playground:** Permify playground allows you to visualize and test your authorization logic. You can contribute to our playground by improving its user interface, fixing glitches, or adding new features. +## Report an Issue + + +```mermaid +flowchart TD + Start{What do you need help with?} + + Start -->|Question?| Forum[Ask in the forum] + Start -->|Security vulnerability?| SecurityNode[Contact security at
fusionauth.io/security] + Start -->|Problem?| LicenseCheck{Have a paid license?} + + LicenseCheck -->|Yes| Support[Contact support at
account.fusionauth.io/support
or email support@fusionauth.io] + LicenseCheck -->|No| ReportNode[Report here at
permify/issues] +``` + ### Bounties [![Open Bounties](https://img.shields.io/endpoint?url=https%3A%2F%2Fconsole.algora.io%2Fapi%2Fshields%2Fpermify%2Fbounties%3Fstatus%3Dopen&style=for-the-badge)](https://console.algora.io/org/permify/bounties?status=open) From 455dde7aa32e7542f82308ff03925eb087b08a75 Mon Sep 17 00:00:00 2001 From: nathan contino Date: Tue, 3 Nov 2026 08:51:01 -0500 Subject: [PATCH 2/6] Explain that licensed users can contact support (before falling back on issues for community) --- docs/permify-overview/intro.mdx | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/docs/permify-overview/intro.mdx b/docs/permify-overview/intro.mdx index 5bb028862..122db32e7 100644 --- a/docs/permify-overview/intro.mdx +++ b/docs/permify-overview/intro.mdx @@ -76,7 +76,9 @@ We would love to hear from you! You can get immediate help on our [Discord Community](https://discord.gg/permify). This can be any kind of question-related to Permify, authorization, or authentication and identity management. We'd love to discuss anything related to access control space. -For feature requests, bugs, or any improvements you can always open an [issue](https://github.com/permify/permify/issues). +Licensed users can contact support at [account.fusionauth.io/support](https://account.fusionauth.io/account/support/) or email [support@fusionauth.io](mailto:support@fusionauth.io). + +Community users can submit requests or bugs via [Permify's GitHub Issues](https://github.com/permify/permify/issues). **Want to Contribute? Here are the ways to contribute to Permify:** From fe55abf7a263974c35ac783653be27acfb7e36ba Mon Sep 17 00:00:00 2001 From: nathan contino Date: Tue, 3 Nov 2026 08:53:33 -0500 Subject: [PATCH 3/6] Add permify support contact to security node --- README.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/README.md b/README.md index 0a4cf4922..b4ab9fb18 100644 --- a/README.md +++ b/README.md @@ -168,7 +168,7 @@ flowchart TD Start{What do you need help with?} Start -->|Question?| Forum[Ask in the forum] - Start -->|Security vulnerability?| SecurityNode[Contact security at
fusionauth.io/security] + Start -->|Security vulnerability?| SecurityNode[Contact security at
support@permify.co or
fusionauth.io/security] Start -->|Problem?| LicenseCheck{Have a paid license?} LicenseCheck -->|Yes| Support[Contact support at
account.fusionauth.io/support
or email support@fusionauth.io] From a1afbe72ce7bb9d14c2b93a6167d024eaf6626d4 Mon Sep 17 00:00:00 2001 From: nathan contino Date: Tue, 3 Nov 2026 11:56:05 -0500 Subject: [PATCH 4/6] Remove email addresses for simplicity Co-authored-by: Dan Moore --- README.md | 4 ++-- docs/permify-overview/intro.mdx | 2 +- 2 files changed, 3 insertions(+), 3 deletions(-) diff --git a/README.md b/README.md index b4ab9fb18..3d413713a 100644 --- a/README.md +++ b/README.md @@ -168,10 +168,10 @@ flowchart TD Start{What do you need help with?} Start -->|Question?| Forum[Ask in the forum] - Start -->|Security vulnerability?| SecurityNode[Contact security at
support@permify.co or
fusionauth.io/security] + Start -->|Security vulnerability?| SecurityNode[Contact security at
fusionauth.io/security] Start -->|Problem?| LicenseCheck{Have a paid license?} - LicenseCheck -->|Yes| Support[Contact support at
account.fusionauth.io/support
or email support@fusionauth.io] + LicenseCheck -->|Yes| Support[Contact support at
account.fusionauth.io/support] LicenseCheck -->|No| ReportNode[Report here at
permify/issues] ``` diff --git a/docs/permify-overview/intro.mdx b/docs/permify-overview/intro.mdx index 122db32e7..a104f89e5 100644 --- a/docs/permify-overview/intro.mdx +++ b/docs/permify-overview/intro.mdx @@ -76,7 +76,7 @@ We would love to hear from you! You can get immediate help on our [Discord Community](https://discord.gg/permify). This can be any kind of question-related to Permify, authorization, or authentication and identity management. We'd love to discuss anything related to access control space. -Licensed users can contact support at [account.fusionauth.io/support](https://account.fusionauth.io/account/support/) or email [support@fusionauth.io](mailto:support@fusionauth.io). +Licensed users can contact support at [account.fusionauth.io/support](https://account.fusionauth.io/account/support/). Community users can submit requests or bugs via [Permify's GitHub Issues](https://github.com/permify/permify/issues). From 82905b756d00e52a025200c596cdea541aa399b9 Mon Sep 17 00:00:00 2001 From: nathan contino Date: Tue, 3 Nov 2026 11:57:19 -0500 Subject: [PATCH 5/6] Update SECURITY.md --- SECURITY.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/SECURITY.md b/SECURITY.md index 3bb97b972..762e75b63 100644 --- a/SECURITY.md +++ b/SECURITY.md @@ -1,3 +1,3 @@ # Security Policy -If you discover any security related issues, please email support@permify.co instead of using the issue tracker. +Please any security-related issues at using the form found at [fusionauth.io/security](https://fusionauth.io/security). From e9dad4edca58ef8c5079c7c78f4d60f603ada3ba Mon Sep 17 00:00:00 2001 From: nathan contino Date: Tue, 3 Nov 2026 12:15:40 -0500 Subject: [PATCH 6/6] Update SECURITY.md --- SECURITY.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/SECURITY.md b/SECURITY.md index 762e75b63..5c505ca66 100644 --- a/SECURITY.md +++ b/SECURITY.md @@ -1,3 +1,3 @@ # Security Policy -Please any security-related issues at using the form found at [fusionauth.io/security](https://fusionauth.io/security). +Please report any security-related issues using the form found at [fusionauth.io/security](https://fusionauth.io/security).