Merge branch 'main' into hacktoberfest2025-restmessage-contribution

Author: NayeemKaka

Client-Side Components/Catalog Client Script/Autofilling the request details from previous request/Auto fill script include.JS

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+var GetRecentRequestValues = Class.create();
+GetRecentRequestValues.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+  getValues: function() {
+    var userID = this.getParameter('sysparm_user');
+    var itemID = this.getParameter('sysparm_item');
+    var result = { found: false, values: {} };
+
+    var gr = new GlideRecord('sc_req_item');
+    gr.addQuery('requested_for', userID);
+    gr.addQuery('cat_item', itemID);
+    gr.orderByDesc('sys_created_on');
+    gr.setLimit(1);
+    gr.query();
+
+    if (gr.next()) {
+      result.found = true;
+
+     
+      var vars = gr.variables;
+      result.values = {
+        'requested_for': vars.requested_for + '',
+        'location': vars.location + '',
+        'department': vars.department + ''
+      };
+    }
+
+    return JSON.stringify(result);
+  }
+});
+

Client-Side Components/Catalog Client Script/Autofilling the request details from previous request/Client script Autofill.js

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+function onLoad() {
+  var user = g_user.userID;
+  var itemID = g_form.getUniqueValue();
+
+  var ga = new GlideAjax('GetRecentRequestValues');
+  ga.addParam('sysparm_name', 'getValues');
+  ga.addParam('sysparm_user', user);
+  ga.addParam('sysparm_item', itemID);
+  ga.getXMLAnswer(function(response) {
+    var data = JSON.parse(response);
+    if (data && data.found) {
+      var confirmFill = confirm("We found a similar request. Do you want to autofill fields?");
+      if (confirmFill) {
+        for (var field in data.values) {
+          if (g_form.getControl(field)) {
+            g_form.setValue(field, data.values[field]);
+            console.log("Set " + field + " to " + data.values[field]);
+          } else {
+            console.log("Field not found: " + field);
+          }
+        }
+      }
+    } else {
+      console.log("No previous request found.");
+    }
+  });
+}

Client-Side Components/Catalog Client Script/Autofilling the request details from previous request/Readme.md

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+Recent Request Autofill for ServiceNow Catalog.it automatically offers to fill in fields based on the user's most recent similar request.
+ Features
+- Detects previous requests for the same catalog item
+- Prompts user to reuse values from their last submission
+- Autofills fields like location, department, and justification
+
+<img width="878" height="395" alt="image" src="https://github.com/user-attachments/assets/33ceabf5-2bbc-43e3-8792-f1f9a99699d2" />
+
+
+

Client-Side Components/Catalog Client Script/Autopopulate user information fields/ClientCallableScriptInclude.js

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+/*
+* The following is a client callable script include. This can be used with the onChange Client script to be able to gather the data on the server side
+*/
+
+var ReferenceQualifierAjaxHelper = Class.create();
+ReferenceQualifierAjaxHelper.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+  getUserInformation : function() {
+    var userID = this.getParameter('sysparm_user');
+    var userRec = new GlideRecord('sys_user');
+
+    if(userRec.get(userID)) {
+      var results = {
+        "email" : userRec.getValue('email'),
+        "department" : userRec.getValue('department'),
+        "title" : userRec.getValue('title'),
+        "phone" : userRec.getValue('phone')
+      };
+
+      return JSON.stringify(results)
+    }
+
+  },
+  
+  type: 'ReferenceQualifierAjaxHelper'
+});

Client-Side Components/Catalog Client Script/Autopopulate user information fields/README.md

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+## Overview
+This onchange catalog client script and script inlcude work together autopopulate the user fields that might show up on a catalog item. In the 
+global scope you will have to create the client callable script include to be able to use the Ajax call that is in the on change client script.
+In this example we use the OOB Requested For field that already auto populates the user that is logged in then we go to the server to get that 
+users information. The fields that are brough back are the ones that are in the code but you can modify to bring back more or less fields if needed.
+

Client-Side Components/Catalog Client Script/Autopopulate user information fields/onChangeClientScript.js

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+/*
+* In order for this to work make sure to have an onChange catalog client script on a variable that is type Requested For. This variable
+* already autopopulates the logged in user with its OOB functionality. In the updateUserFields function you can add any other user fields
+* that you might need. 
+*/
+
+function onChange(control, oldValue, newValue, isLoading) {
+  //This variable will store the sys_id of the user that populates in your requested for variable
+  var userID = newValue;
+
+  var ga = new GlideAjax(ReferenceQualifierAjaxHelper);
+  ga.addParam('sysparm_name', 'getUserInformation');
+  ga.addParam('sysparm_user', userID);
+  ga.getXMLAnswer(updateUserFields);
+
+  function updateUserFields(response) {
+    var returnedData = JSON.parse(response);
+    g_form.setValue("email", returnedData.email);
+    g_form.setValue("department", returnedData.department);
+    g_form.setValue("title", returnedData.title);
+    g_form.setValue("phone", returnedData.phone);
+  }
+}

Client-Side Components/Catalog Client Script/Catalog Approval/Readme.md

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+This project adds a dynamic preview feature to Service Catalog items, allowing users to see the full approval chain before submitting a request. It improves transparency, reduces confusion, and helps users understand who will be involved in the approval process based on their selections.

Client-Side Components/Catalog Client Script/Catalog Approval/client script.js

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+function onLoad() {
+  var ga = new GlideAjax('ApprovalChainHelper');
+  ga.addParam('sysparm_name', 'getApprovers');
+  ga.addParam('sysparm_item_id', g_form.getUniqueValue());
+  ga.getXMLAnswer(function(response) {
+    var approvers = JSON.parse(response);
+    var message = 'This request will be approved by: ' + approvers.join(', ');
+    g_form.showFieldMsg('requested_for', message, 'info');
+  });
+}

Client-Side Components/Catalog Client Script/Catalog Approval/script include.js

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+var ApprovalChainHelper = Class.create();
+ApprovalChainHelper.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+  getApprovers: function() {
+    var itemId = this.getParameter('sysparm_item_id');
+    var userId = gs.getUserID();
+
+    var approvers = [];
+
+    // Example logic: fetch approval rules based on item and user
+    var ruleGR = new GlideRecord('sysapproval_approver');
+    ruleGR.addQuery('document_id', 80f8920bc3e4b2105219daec050131e3);
+    ruleGR.query();
+
+    while (ruleGR.next()) {
+      approvers.push(ruleGR.approver.name.toString());
+    }
+
+    return JSON.stringify(approvers);
+  }
+});

Client-Side Components/Catalog Client Script/Document validation/Client script.JS

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+function onSubmit() {
+  var ga = new GlideAjax('DocumentValidationHelper');
+  ga.addParam('sysparm_name', 'validateAttachments');
+  ga.addParam('sysparm_item_id', g_form.getUniqueValue());
+  ga.getXMLAnswer(function(response) {
+    if (response !== 'valid') {
+      alert('Document validation failed: ' + response);
+      return false;
+    }
+  });
+  return true;
+}