diff --git a/haystack/components/converters/pptx.py b/haystack/components/converters/pptx.py
index f4d9fed086..ec8961b592 100644
--- a/haystack/components/converters/pptx.py
+++ b/haystack/components/converters/pptx.py
@@ -14,7 +14,8 @@
 
 with LazyImport("Run 'pip install python-pptx'") as pptx_import:
     from pptx import Presentation
-    from pptx.text.text import _Paragraph
+    from pptx.oxml.text import CT_RegularTextRun, CT_TextLineBreak
+    from pptx.text.text import _Paragraph, _Run
 
 
 logger = logging.getLogger(__name__)
@@ -100,17 +101,26 @@ def _process_paragraph(self, paragraph: "_Paragraph") -> str:
         """
         if self.link_format == "none":
             return paragraph.text
+        # paragraph.runs skips soft line breaks (<a:br/>). Walk every content child so a
+        # Shift+Enter break survives, matching paragraph.text (a vertical tab).
         parts = []
-        for run in paragraph.runs:
-            if run.hyperlink and run.hyperlink.address:
-                if self.link_format == "markdown":
-                    parts.append(f"[{run.text}]({run.hyperlink.address})")
-                else:
-                    parts.append(f"{run.text} ({run.hyperlink.address})")
+        for child in paragraph._element.content_children:
+            if isinstance(child, CT_TextLineBreak):
+                parts.append(child.text)
+            elif isinstance(child, CT_RegularTextRun):
+                parts.append(self._format_run(_Run(child, paragraph)))
             else:
-                parts.append(run.text)
+                parts.append(child.text)
         return "".join(parts)
 
+    def _format_run(self, run: "_Run") -> str:
+        """Format one run, keeping a hyperlink when link_format asks for it."""
+        if run.hyperlink and run.hyperlink.address:
+            if self.link_format == "markdown":
+                return f"[{run.text}]({run.hyperlink.address})"
+            return f"{run.text} ({run.hyperlink.address})"
+        return run.text
+
     @component.output_types(documents=list[Document])
     def run(
         self, sources: list[str | Path | ByteStream], meta: dict[str, Any] | list[dict[str, Any]] | None = None
diff --git a/releasenotes/notes/pptx-soft-line-break-4e8b1c9a2d7f6053.yaml b/releasenotes/notes/pptx-soft-line-break-4e8b1c9a2d7f6053.yaml
new file mode 100644
index 0000000000..9586876a45
--- /dev/null
+++ b/releasenotes/notes/pptx-soft-line-break-4e8b1c9a2d7f6053.yaml
@@ -0,0 +1,5 @@
+---
+fixes:
+  - |
+    ``PPTXToDocument`` keeps soft line breaks (Shift+Enter) when ``link_format`` is
+    ``markdown`` or ``plain``. Those breaks were already kept for ``link_format="none"``.
diff --git a/test/components/converters/test_pptx_to_document.py b/test/components/converters/test_pptx_to_document.py
index 647a2a3571..2eeb816de8 100644
--- a/test/components/converters/test_pptx_to_document.py
+++ b/test/components/converters/test_pptx_to_document.py
@@ -123,3 +123,21 @@ def test_no_link_extraction(self, test_files_path):
 
         assert "https://example.com" not in content
         assert "Example" in content
+
+    def test_soft_line_break_survives_every_link_format(self):
+        from io import BytesIO
+
+        from pptx import Presentation
+        from pptx.util import Inches
+
+        presentation = Presentation()
+        slide = presentation.slides.add_slide(presentation.slide_layouts[6])
+        frame = slide.shapes.add_textbox(Inches(1), Inches(1), Inches(7), Inches(2)).text_frame
+        frame.text = "Account: Alice\vBalance: 100"
+        buffer = BytesIO()
+        presentation.save(buffer)
+        source = ByteStream(data=buffer.getvalue())
+
+        for link_format in ("none", "markdown", "plain"):
+            documents = PPTXToDocument(link_format=link_format).run(sources=[source])["documents"]
+            assert documents[0].content == "Account: Alice\vBalance: 100"