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Fix ServiceNow action argument names and document allowed-domains scope #428

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mindymo merged 2 commits into from
Jul 30, 2026
Merged

Fix ServiceNow action argument names and document allowed-domains scope #428

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Fix ServiceNow connector action argument names and document allowed-d…
Jul 27, 2026
1d173a5
docs: apply style guide fixes
mindymo Jul 30, 2026
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10 changes: 5 additions & 5 deletions baton/servicenow.mdx
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Original file line number Diff line number Diff line change
Expand Up @@ -26,8 +26,8 @@ Connector actions are custom capabilities that extend C1 automations with app-sp

| Action name | Additional fields | Description |
|-------------|-------------------|-------------|
| enable_user | `user_id` (string, required) | Enables a disabled ServiceNow user account |
| disable_user | `user_id` (string, required) | Disables an active ServiceNow user account |
| enable_user | `userId` (string, required) | Enables a disabled ServiceNow user account |
| disable_user | `userId` (string, required) | Disables an active ServiceNow user account |

## Gather ServiceNow credentials

Expand Down Expand Up @@ -247,11 +247,11 @@ Click **Next**.
Find the **Settings** area of the page and click **Edit**.
</Step>
<Step>
**Optional.** In the **Allowed emails domains** field, enter the email domain or domains (such as `acme.com` and `contractors.acme.com`) associated with the accounts that you want C1 to sync.
**Optional.** In the **Allowed emails domains** field, enter the email domain or domains (such as `acme.com` and `contractors.acme.com`) associated with the accounts that you want C1 to sync. When set, C1 also filters group and role membership grants to only include users whose email matches an allowed domain.

To add multiple allowed domains, press **Enter** between each domain.

If you leave this field blank, C1 will sync all accounts in your ServiceNow instance, regardless of the email domain associated with the account.
If you leave this field blank, C1 will sync all accounts and membership grants in your ServiceNow instance, regardless of the email domain associated with the account.
</Step>
<Step>
**Optional.** In the **Custom user attributes** field, enter the names of any custom user attribute fields you want C1 to sync from ServiceNow. These are fields that start with `u_` in ServiceNow, such as `u_type`.
Expand Down Expand Up @@ -366,7 +366,7 @@ stringData:
# Optional: include if you want C1 to provision access using this connector
BATON_PROVISIONING: true

# Optional: include if you want to limit account syncing to only accounts associated with an email domain listed here
# Optional: include if you want to limit syncing to accounts and membership grants associated with an email domain listed here
# Note: include each allowed domain as a separate entry
BATON_ALLOWED_DOMAINS: <Email domain, such as "acme.com">
BATON_ALLOWED_DOMAINS: <Email domain, such as "contractors.acme.com">
Expand Down