chore: add issue reporting flow to readme

README.md

@@ -160,6 +160,21 @@ Here are the ways to contribute to Permify:
 - **Improve documentation:** Alongside our codebase, documentation one of the most significant part in our open-source journey. We're trying to give the best DX possible to explain ourselves and Permify. And you can help on that with importing resources or adding new ones.
 - **Contribute to playground:** Permify playground allows you to visualize and test your authorization logic. You can contribute to our playground by improving its user interface, fixing glitches, or adding new features.
 
+## Report an Issue
+
+
+```mermaid
+flowchart TD
+    Start{What do you need help with?}
+
+    Start -->|<b>Question?</b>| Forum[Ask in the <a href="https://fusionauth.io/community/forum/">forum</a>]
+    Start -->|<b>Security vulnerability?</b>| SecurityNode[Contact security at <br><a href="https://fusionauth.io/security">fusionauth.io/security</a>]
+    Start -->|<b>Problem?</b>| LicenseCheck{Have a paid license?}
+
+    LicenseCheck -->|<b>Yes</b>| Support[Contact support at <br><a href="https://account.fusionauth.io/account/support/">account.fusionauth.io/support</a>]
+    LicenseCheck -->|<b>No</b>| ReportNode[Report here at <br><a href="https://github.com/Permify/permify/issues">permify/issues</a>]
+```
+
 ### Bounties
 
 [![Open Bounties](https://img.shields.io/endpoint?url=https%3A%2F%2Fconsole.algora.io%2Fapi%2Fshields%2Fpermify%2Fbounties%3Fstatus%3Dopen&style=for-the-badge)](https://console.algora.io/org/permify/bounties?status=open)

SECURITY.md

@@ -1,3 +1,3 @@
 # Security Policy
 
-If you discover any security related issues, please email support@permify.co instead of using the issue tracker.
+Please report any security-related issues using the form found at [fusionauth.io/security](https://fusionauth.io/security).

docs/permify-overview/intro.mdx

@@ -76,7 +76,9 @@ We would love to hear from you!
 
 You can get immediate help on our [Discord Community](https://discord.gg/permify). This can be any kind of question-related to Permify, authorization, or authentication and identity management. We'd love to discuss anything related to access control space.
 
-For feature requests, bugs, or any improvements you can always open an [issue](https://github.com/permify/permify/issues). 
+Licensed users can contact support at [account.fusionauth.io/support](https://account.fusionauth.io/account/support/).
+
+Community users can submit requests or bugs via [Permify's GitHub Issues](https://github.com/permify/permify/issues). 
 
 **Want to Contribute? Here are the ways to contribute to Permify:**