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Direct support-page visitors to in-app help #197

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Merged
mwest1066 merged 4 commits into from
Oct 1, 2026
Merged

Direct support-page visitors to in-app help #197

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dd256d4
Move community support access into PrairieLearn
mwest1066 Sep 24, 2026
73ff238
Preserve the Slack invitation shortcut
mwest1066 Sep 28, 2026
770c8c6
Merge main and refine support resource cards
nwalters512 Oct 1, 2026
4386ac9
Place community help guidance below contact cards
mwest1066 Oct 1, 2026
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5 changes: 5 additions & 0 deletions next.config.ts
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Original file line number Diff line number Diff line change
Expand Up @@ -35,6 +35,11 @@ const nextConfig: NextConfig = {
"https://join.slack.com/t/prairielearn/shared_invite/zt-13kx0hg6v-uuC3kyt_3iBxjSpyhCbYVw",
permanent: true,
},
{
source: "/support/virtual-meetings",
destination: "/support",
permanent: true,
},
{
source: "/oer",
destination: "/catalog/oer",
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6 changes: 0 additions & 6 deletions src/pages/support/index.module.scss
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Expand Up @@ -26,9 +26,3 @@
grid-row: span 2;
}
}

@media (min-width: 992px) {
.grid > .resource {
grid-column: span 2;
}
}
36 changes: 11 additions & 25 deletions src/pages/support/index.tsx
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Expand Up @@ -17,7 +17,7 @@ interface HelpCardProps {

const HelpCard: React.FC<HelpCardProps> = ({ icon, title, href, children }) => {
return (
<article className={classnames("card", styles.resource)}>
<article className="card">
<div className="card-body">
<Link href={href}>
<h2 className="card-title h5 d-flex align-items-center">
Expand Down Expand Up @@ -96,55 +96,41 @@ export default function Support() {
</button>
</div>
</div>
</div>
<p className="my-4">
For Slack community access and weekly office hours, course staff can
log in to PrairieLearn and select <strong>Get help</strong>.
</p>
<div className={styles.grid}>
<HelpCard
title="Get Started"
icon="bi-rocket-takeoff"
href="https://docs.prairielearn.com/getting-started/"
>
<p className="mb-0">
Simple tutorials to get you ready to create your own content.
Learn the basics of creating course content.
</p>
</HelpCard>
<HelpCard
title="Example Course"
icon="bi-mortarboard"
href="https://us.prairielearn.com/pl/course_instance/4970"
>
<p className="mb-0">
Browse through examples that you can use as a template.
</p>
<p className="mb-0">Browse examples to adapt for your course.</p>
</HelpCard>
<HelpCard
title="Documentation"
icon="bi-book"
href="https://docs.prairielearn.com"
>
<p className="mb-0">
Get more detailed information from our documentation.
</p>
</HelpCard>
<HelpCard title="Slack Community" icon="bi-slack" href="/slack">
<p className="mb-0">
Get help in real-time in this community of thousands of users.
</p>
<p className="mb-0">Explore guides and reference material.</p>
</HelpCard>
<HelpCard
title="GitHub Discussions"
icon="bi-github"
href="https://github.com/PrairieLearn/PrairieLearn/discussions"
>
<p className="mb-0">
Ask questions and get answers in our discussion forum.
</p>
</HelpCard>
<HelpCard
title="Virtual Meetings"
icon="bi-camera-video"
href="/support/virtual-meetings"
>
<p className="mb-0">
Weekly office hours and workshops via Zoom meetings.
</p>
<p className="mb-0">Ask questions and share ideas.</p>

@nwalters512 nwalters512 Oct 1, 2026

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Unsure about retaining this now that the Slack link is gone, this makes it seem like our only support venues are email and Discussions when in fact we want to steer as much to Slack as possible. I remain uneasy about removing the Slack link.

@mwest1066 mwest1066 Oct 1, 2026

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We have an extra line saying "For Slack community access and weekly office hours, course staff can log in to PrairieLearn and select Get help." -- I moved this to between the "Contact us" and "Getting started" boxes, which I think provides a little more guidance there.

As you said earlier, I think we are going to revisit all of this soon in any case.

</HelpCard>
</div>
</div>
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22 changes: 0 additions & 22 deletions src/pages/support/virtual-meetings.mdx
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